CardCrazy 60-Day Guarantee

Our commitment

We guarantee gift cards for 60 days after purchase. We provide a secure platform to buy and sell gift cards and our quality control staff screens every card listed. If, however, you discover a balance discrepancy or receive the wrong card, contact us immediately and we’ll refund 100% of the purchase price. Your success is our success. Our customer service team is available 9:00 to 5:00 EST.

What our 60-day guarantee covers:

  • Balance discrepancies
  • Non activated cards
  • Incorrect brands of cards
  • Physical gift cards not received (via USPS) within 15 business days of purchase
  • Digital cards not delivered within 24 hours of purchase

60-Day guarantee does not cover:

  • Buyer’s misunderstanding of a card’s delivery method and timeframe
  • Lost cards
  • Buyer’s remorse
  • Cards not received because of incorrect mailing address provided by purchaser
  • Gift cards for retailers who go out of business
  • Not understanding how card is to be redeemed
  • Refund requests past 60 days from date of purchase
  • Buyer’s failure to use coupon code

Our gift card marketplace is the perfect place to buy and sell gift cards. When purchasing gift cards, check balance upon receipt and before shopping at the retailer. Also, use the entire balance within 60 days of purchase. If you have questions, please contact customer service team.