Frequently Asked Questions

Below are some of the most frequently asked questions we receive.

Selling Gift Cards

Supply and demand fluctuate within the gift card and merchandise return card market. This fluctuation strongly determines the percentage rate we pay for cards. Factors such as a particular brand of card’s inventory, the type of card it is, and the card’s face value all contribute to determining the amount we pay per card. We watch these factors carefully and alter our pay percentages often to reflect current trends in the market. At Cards2Cash.com we work to stay competitive in our pricing and to provide only the highest possible value for your card.

Cards2Cash retail locations are open 7 days a week, Monday-Saturday from 10:00am-8:00pm and Sunday from 1:00-8:00pm.

Cards2Cash.com offers top dollar for unwanted gift cards. We take pride in paying the highest possible percentage rate for your gift cards and merchandise return credits, both online and in our many retail locations. Cards2Cash.com pays close attention to current market trends and we alter our percentage rates accordingly. Daily fluctuation is a result of current market trends, and we continually work to stay on top of these trends, ensuring top dollar for your unwanted gift card. At Cards2Cash.com we pay you the highest possible percent for your cards – all the time!

Our Cards2Cash retail locations pay customers cash on the spot for gift cards and merchandise return cards, with no wait! Why wait hours, or even days, to get money for your unwanted cards when you can get cash today? Visit any of our stores in St. Louis, MO or across Virginia to see just how easy it is to turn that unwanted gift card into cash.

Cards2Cash.com is the best deal on the market! Whether you visit us online or in one of our stores, you can rest assured that you will get the most money possible for your unwanted gift cards and merchandise return cards, with no wait! What do you have to lose?

Yes! We have 2 locations in the St. Louis, MO area and several locations in Virginia. We pay top dollar for unwanted gift cards and merchandise credits. You can also email us with information about the gift cards you are interested in selling and we will get back to you with a possible offer.

Buying Gift Cards

Your eGift card number and PIN will appear under the My Orders tab in the My Account section of our website. Typically this happens within a few minutes of your purchase, but may take longer. All eGift cards will appear within 24 hours of purchase.

If you try to use your card online or in a store and it doesn’t work, call us right away at 314-778-9899 (M-F, 8:30am-5:30pm CST) or email us at info@cards2cash.com.

All sales are final.

We do have a 60-Day Guarantee on all gift and merchandise cards purchased through Cards2Cash.com. This guarantee ensures that every card has the value that was advertised at the time of purchase. If your gift card does not work properly, online or in store, call us right away at 314-778-9899 (M-F, 8:30am-5:30pm CST) or email us at info@cards2cash.com and we will rectify the problem immediately.

When you purchase an eGift card from Cards2Cash.com, you will receive a confirmation email from us within 24 hours of purchase notifying you that the card number and PIN are in your account. If, after 24 hours, you do not see the card number and PIN, you can email us at info@cards2cash.com or call us at 314-778-9899 (M-F, 8:30am-5:30pm CST).

If you purchased a physical gift card, we will ship it within 1-2 business days and you will receive a shipping confirmation on the day it ships. We ship via USPS and delivery times vary depending on where you live. If you don’t receive your gift card within 3-14 business days of your order, email us at info@cards2cash.com or call us at 314-778-9899. Please note: when purchasing multiple physical cards, you may receive your cards in more than one package, as the cards may be shipped from different locations.

All retailers have specifications for the use of their gift cards and merchandise return cards. These specifications vary from one retailer to the next, and it is important that you familiarize yourself with these criteria before you purchase your gift card or merchandise return card, as some restrictions may apply. We have provided specifications for every retailer listed on our site, and for your convenience are outlined on the retailer’s page of our website. It is important that you review these details carefully before you purchase any gift cards or merchandise return cards from Cards2Cash.com

  • Physical gift cards are actual physical (plastic) cards that are mailed to the purchaser via USPS within 1-2 business days of your order. You should receive your physical card(s) within 3-14 business days of your order. Please note: you may receive your cards in more than one package, as the cards may be shipped from different locations. Physical cards can be redeemed in store locations only.
  • eGift cards are not actual cards, they are cards in digital form, electronically delivered directly to the purchaser’s Cards2Cash.com account within 24 hours of purchase. These cards are composed of a card number and a PIN number, which is used to make purchases online.
  • Printable vouchers are a fast alternative to physical gift cards, but require printing. Similar to an eGift card, vouchers are electronically delivered directly to the purchaser’s Cards2Cash.com account within 24 hours of purchase. However, unlike eGift cards, vouchers must be printed before they can be used. Vouchers are for retail store locations only and can not be used for online shopping.

No, eGifts are for online purchases only. Some retailers do provide a voucher along with an eGift card, and this voucher may be printed and redeemed at a retail location. Information as to whether a retailer provides a voucher with their eGift card is located under the guidelines section of the retailer’s page, which is, for your convenience, provided on our website.

Yes.. Gift cards are used as a form of currency, and are considered to be a payment method, similar to cash or credit cards. During the check-out process, coupon codes and other retail offers are taken earlier than are gift cards. At the end of your transaction, after your purchase has been totaled, you may pay by using your gift card. Gift cards are not discounts or special offers, and they do not interfere with other store promotions or offers.

Some limitations may apply, however, and we advise you to read the retailer’s guidelines thoroughly before you purchase any gift cards or merchandise return cards from Cards2Cash.com. Retailer specifications are listed on the guidelines section of a given retailer’s page, which is provided on our site.

Great question! Our discounts are dependent upon inventory and face values for current cards listed. For example, if we have a large number of a particular retailer’s card, we might offer an increased discount for those cards. Supply and demand directly influence our price point system, and we work to stabilize these fluctuations to bring you the greatest discounted price.

At Cards2Cash.com we understand that you want the best value for your money. Our Cards2Cash retail locations provide increased purchasing power and enable us to even out the levels of both supply and demand. By doing this, we can offer the greatest discounts available on the market, saving you more money than ever before on all of your purchases!

We ship gift cards out within 1-2 business days. You will receive an email from us when your gift card has shipped. We ship via USPS. Delivery times vary depending upon location, but you should receive your gift card within 3-14 business days of your order. Please note: you may receive your cards in more than one package, as the cards may be shipped from different locations.

First, know what to expect from your Cards2Cash.com purchase. All orders receive immediate confirmation numbers at the time of purchase, but because Cards2Cash.com offers several different money-saving options, delivery methods of these options vary. The following is a guideline as to what you can expect when you purchase cards from Cards2Cash.com

eGift Cards: When you purchase an eGift card from Cards2Cash.com, you will receive a confirmation number at checkout. Within 24 hours of purchase, you will receive a confirmation email notifying you that the card number and PIN number are in your account. If you do not receive this email or see the card number and PIN in your account within 24 hours of purchase, email us at info@cards2cash.com or call us at 314-778-9899 (M-F, 8:30am – 5:30pm CST) and we will rectify the problem immediately.

Printable Vouchers: When you purchase a voucher from Cards2Cash.com, you will receive a confirmation number at check-out. Within 24 hours of purchase, you will receive a confirmation email notifying you that the card number and PIN are in your account and that you may print your voucher. If you do not receive this email or see the card number and PIN in your account within 24 hours of purchase, email us at info@cards2cash.com or call us at 314-778-9899 (M-F, 8:30am – 5:30pm CST) and we will rectify the problem immediately.

 

No. There are no hidden or associated fees with buying gift cards. In fact, there are no sales tax, shipping costs, or processing fees. The price stated for the card is the only price you pay.

We accept the following credit cards: Visa, MasterCard, Discover, as well as PayPal.

No. Cards2Cash.com offers free shipping on all gift cards.

The Credit Card Accountability Responsibility and Disclosure (CARD) Act provides that gift cards cannot expire within 5 years from the date they are activated. However, most retailers’ gift cards and store credit cards do not expire.

We’d love to hear your ideas for new retailers! Email us at info@cards2cash.com any time with your thoughts.